Privacy Policy

Privacy Policy for Blackwood & Horn
Blackwood & Horn ("we", "us", "our") is committed to protecting your privacy in compliance with the UK GDPR and Data Protection Act 2018. This policy explains how we collect, use, and safeguard personal data on www.blackwoodandhorn.co.uk. It was last updated on 12 February 2026.
1. Who We Are
Data Controller: Blackwood & Horn, Unit 163841, PO Box 6945, London, W1A 6US
We specialise in discreet private investigations, primarily tracing lost beneficiaries and heirs to unclaimed estates.
2. Data We Collect
We collect minimal personal data via this website:
- Contact form enquiries: Name, email, phone, message details (e.g., inheritance query).
- Automatically: IP address, browser type, pages visited (via cookies—see below).
- No sensitive data: We do not collect or store financial details, criminal records, or special category data via the site.
Data from actual investigations (e.g., subject details) is handled separately under client contracts, not via this brochure site.
3. How We Use Your Data
We process data only for legitimate purposes:
Purpose
Legal Basis
Example
Respond to enquiries
Legitimate interest / Consent
Replying to "Help find heir" form
Site analytics
Legitimate interest
Improve user experience
Compliance
Legal obligation
Anti-fraud checks if required
We never use data for marketing without explicit consent.
4. Sharing Your Data
- No third parties: We do not sell, rent, or share enquiry data.
- Exceptions: Service providers (e.g., IONOS hosting—bound by GDPR), or if required by law (e.g., court order).
- No international transfers: All data stays in the UK/EEA.
5. Cookies
This site uses essential cookies for functionality (e.g., session management). We use no tracking cookies. Manage preferences via browser settings.
6. Data Retention
- Enquiry data: 6 years (UK limitation period for claims).
- Analytics: 12 months.
- Delete sooner if requested.
7. Your Rights
Under UK GDPR, you have rights:
- Access, correct, or delete your data.
- Object to processing or withdraw consent.
- Complain to ICO (ico.org.uk).
Email contact@blackwoodandhorn.co.uk to exercise rights—we respond within 1 month.
8. Security
Data is secured with HTTPS/SSL, access controls, and IONOS hosting safeguards. Breaches are reported to ICO/authorities if required.
9. Changes to This Policy
We may update this policy; check the date above. Significant changes will be notified via site notice.
Contact Us
Questions? Email contact@blackwoodandhorn.co.uk or use the site form.